Privacy Policy

This is the Privacy Policy for Fortress Home Repair.com (collectively, the “Site”), which is owned and operated by Fortress Home Repair, LLC (the “Company” or “we” or “us”).

Your Acceptance of this Privacy Policy
By using the Site, including, without limitation, subscribing to services and/or continuing to receive information from the Company, you signify your acceptance of this Privacy Policy, and you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is subject to the Terms of Use posted on the Site.

Information We Collect
We collect information that may personally identify you (such as your name, address, telephone number, email address, billing information, or other data which can be reasonably linked to such information) only if you choose to share such information with us. For example, we may collect personal information from you when you register on the Site, subscribe to one of our services, and at other times. We also collect credit card and debit card information in connection with any purchase you make on or through the Site. The decision to provide this information is optional; however, if you decide not to register or provide such information, you may not be able to use certain features of the Site or other services.

We may automatically collect non-personal information that does not identify an individual user, such as IP (internet protocol) address, ISP (internet service provider), the Web browser used to visit the Site, the time the Site is visited, which Web pages were visited on the Site, a unique mobile device identifier (in connection with the use of the Sites or related services from mobile devices) and other anonymous Site usage data.

We may also collect personal information and non-personal information from users via “cookies” (small text files placed by us on user computers), single-pixel GIF image files (also called “Web beacons”), Web server log analysis and other similar technologies. Such information may be used to track usage trends and enhance the user experience, and may be shared with third parties.

To the extent third parties may place advertising on the Site, such third parties may utilize cookies or other tracking technologies. We are not responsible for information collected by third parties in this manner, nor for the collection or use of information by other sites to which the Site is linked.

Use of Information
We use your personal information and non-personal information for internal purposes, such as to provide you with the Site and services, to notify you of new products or services, and to otherwise communicate with you.

Sharing Information; Your Consent to Sharing
We may share your personal information and non-personal information with third parties for the purpose of allowing them to provide information about products and services that we think will be of interest to you.

By providing personal information on or through the Site, or in connection with services provided by the Company thereon or in connection therewith, you agree:

all information you have provided is true and correct to the best of your knowledge;

you are establishing a business relationship with Company; and

you are requesting and expressly consenting to be contacted via telephone, email, SMS, and/or mail by us and our partners and affiliates, regardless of whether your telephone number is on any Do Not Call list(s)

From time to time, we may establish a business relationship with other businesses whom we believe trustworthy and who have confirmed that their privacy practices are consistent with ours (“Service Providers”). For example, we may contract with Service Providers to provide certain services, such as hosting and maintenance, customer relationship management, data storage and management, and direct marketing campaigns. We provide our Service Providers with only the information necessary for them to perform these services on our behalf. Each Service Provider must agree to use reasonable security procedures and practices, appropriate to the nature of the information involved, in order to protect your Personal Information from unauthorized access, use or disclosure.

We may work with third-party marketing and advertising companies (“Ad Networks”). These companies may collect and use information about your use of the Site or services in order to provide advertisements about goods and services that may be of interest to you. Advertisements may be shown via the Site, the services, or third-party sites. These companies may place or recognize a unique cookie on your computer or use other technologies such as Web beacons. Our Privacy Policy does not cover any use of information that an Ad Network may collect from you. It also does not cover any information that you may choose to provide to an Ad Network or to an advertiser whose goods or services are advertised through the Site. For more information about ad cookies, and to “opt-out” of the collection of information by some companies that allow you to do so, please click here.

We may share personal information and non-personal information with businesses controlling, controlled by, or under common control with, Company. If Company is merged, acquired, or sold, or in the event of a transfer of some or all of our assets, we may disclose or transfer personal information and non-personal information in connection with such transaction.

We cooperate with government and law enforcement officials and private parties to enforce and comply with the law. We may disclose personal information and non-personal information about you to government or law enforcement officials or private parties when compelled by law or court order to do so or if, in our discretion, we believe it is necessary or appropriate in order to respond to legal requests (including court orders and subpoenas), to protect the safety, property or rights of Company or of any third party, to prevent or stop any illegal, unethical, or legally actionable activity, or to comply with the law.

No Collection of Information from Children
The Site is not intended for users under the age of 18, nor do we knowingly collect, retain or share information in connection with the Site from children under the age of 18.

Safeguarding Your Information
We endeavour to safeguard and protect our users’ information. We utilize electronic and physical security to reduce the risk of improper access to or manipulation of the information you submit during transmission and storage, but cannot and do not guarantee the security or integrity of the information. We shall have no liability for breaches of security or integrity or third-party interception in transit. Please be advised that any transmission of data at or through the Site is at your own risk.

External Links
The Site may contain links to other sites, or allow others to send you such links. A link to a third party’s site does not mean that we endorse it or that we are affiliated with it. We do not exercise control over third-party sites. You access such third-party sites or content at your own risk. You should always read the privacy policy of a third-party site before providing any information to the site.

Opting Out
You may opt out from having information about you shared with third parties (other than when required by law or court order or to process transactions to which you have consented), or from receiving future offers in connection with the Site, by following the instructions contained within each marketing communication or by emailing us at [email protected]. However, such opting out will not apply to any communications from our other website offerings you have registered for or to our network partners or other third parties to whom we may have already provided your information. Those third parties’ use of your information is subject to such parties’ own privacy policies and opt out procedures, for which we are not responsible.

Contacting Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, you may write to us at:

Fortress Home Repair
Attn: Customer Service
8333 Bryan Dairy Road
Seminole, FL 33777

You can also email us at [email protected].

Please provide complete information to facilitate your request, as well as your complete contact information.